Service
Unified Communications & Collaboration
Voice, video and messaging infrastructure that works the same way whether your teams are in the office, at a branch, or working remotely.
Overview
Who this is for
Organisations replacing legacy PBX systems, standing up a contact centre, or fitting out meeting rooms for hybrid work.
Capabilities
What's included
IP PBX & SIP Trunking
Modern IP telephony platforms with SIP trunk provisioning replacing legacy analogue and ISDN lines.
Contact Centre Platforms
Queue management, call routing and reporting for customer-facing contact centre operations.
Meeting Room Technology
Conferencing hardware and software integrated for consistent hybrid meeting experiences.
Messaging & Presence
Unified messaging and presence integrated across desktop and mobile devices.
Number Porting & Migration
Structured migration of existing numbers and call flows with minimal service disruption.
Our Approach
How we deliver this service
STEP 1
Requirements
Call flow mapping and platform selection against business needs.
STEP 2
Design
Numbering plan, integration points and redundancy design.
STEP 3
Deploy
Phased rollout with parallel-run cutover to minimise disruption.
STEP 4
Support
Ongoing platform administration and user support.
Explore More
Other services you might need
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